Policies

Our Guarantee:

We strongly believe that the quality of our components and assembly is second to none. Therefore, the chances of a defective club in normal use is negligible. However, Value Golf will replace or refund any product determined by us to be truly defective within 30 days of purchase. We will accept returned items other than those determined to be defective for a period of 30 days, however, the cost of the return shipping will be the customers responsibility as well as a 30% restocking fee.

Returns:

No return will be accepted without a return authorization number (RAN) issued by Value Golf, and the original invoice. There will be no refund of shipping and handling charges on non-defective merchandise. We will accept returned items other than those determined to be defective for a period of 30 days, however, the cost of the return shipping will be the customers responsibility as well as a 30% restocking fee.

Club Adjustments:

Any adjustment of a golf club, including loft or lie adjustment voids all warranties. Our clubs can be adjusted for loft and lie, however Value Golf cannot verify the competence of the adjuster and cannot therefore be held responsible for damage incurred or failure of the club.

Back Orders:

Orders received first are given first consideration. Orders are filled as promptly as possible. If a back order situation occurs, we will notify you as early as possible and give you the option of canceling the order or having us fill the order when supply allows.

Sales Tax:

Pennsylvania residents are subject to a 6% sales tax, unless a current tax exemption form is on file with Value Golf.

Shipping:

With only a few exceptions, we ship all over the world!  All in-stock merchandise is shipped as soon as possible, in many instances the same day.  Most orders are processed within 2 days, and no later than 7 working days from receipt of order. If you are in the United States, Priority Mail will reach you 2-3 days from the shipping date, although occasionally delays occur beyond our control due to heavy mail traffic. Other shipping methods besides the options in our shopping cart are available and will be quoted upon request.

International Shipping:

Less expensive shipping (than the amount our shopping cart calculates) to countries outside the United States may be possible, but due to the restrictions on the length of club boxes to some countries by shipping carriers, we have to handle these transactions by email or phone. We'll work with you and despite the higher cost of shipping to various spots on the globe rest assured that we are not inflating our shipping costs in these situations.  Your packages are mailed from Girard, PA   Postal Code: 16417 

Price Match Policy:

Our price match guarantee applies only to identical products. Not all assembled clubs are created equally. Some competitors use inferior shafts and grips as standard, or possibly even sell sets that are pre-assembled overseas. This guarantee does not include specials, promotions, or limited time offers. Internet competition offers must include shipping and handling charges as the basis for comparison. We reserve the right to refuse to sell any product that is below our cost.

You can be assured of secure transactions on our site, the payment options shown below are processed on a secure server.

If you would like to we accept payment by check or money order, send payment to the address below with your detailed order. If paying by check, allow 7 business days for clearance.

Make checks or money orders out to:

LEDBAC Marketing, 30 Wall St, Girard, PA 16417